Share Your Experience

  Karen 3/29/2015

I went in to test drive and get info about a Lincoln MKC and was happily connected with Alex McIntosh. He was super helpful, knowledgable and worked with me with no pressure. He listened to everything I needed and wanted and quickly gave me a quote. If you're looking for an easy sales experience, go talk to Alex!

   Amy 3/26/2015

Great body shop and service department! I regularly take my car here for oil changes and they always do a great job. If you are coming when they open, plan to get there at least 15 minutes early because a line of cars does form. Usually people will park along Santa Monica blvd, so don't be surprised if you cut the line because you don't know about the line and you get several dirty looks. People take it pretty seriously, ha! 

Just a few weeks ago someone hit my car and I brought it into their body shop across the street from the service center. Abigail and Monique were so nice and professional. They made me feel very comfortable and even my insurance agent mentioned how easy they were to work with. After a few days my car was as good as new!

   Michelle 2/26/2015

I bought my car last year, Ford Hybrid. I love my car and I love this place! The service is absolutely OUTSTANDING! If u come by ask for Victor. He will take care of u!

  Giovanni 2/17/2015

Update to my last review. I have come here a couple more times and Danny at the service department has been top notch and honest, they never turned down a chance to check and do repairs under warranty.

  Taylor 2/17/2015

best place to get anything done or fixed!!!!! 5 stars!!!!!!!

   Mariel 1/24/2015

I just moved to the area about 9 months ago and was immediately worried about finding a "home" for my older escape where it would be taken good care of and where I wouldn't get ripped off!  Once I stepped into SM Ford I knew I would never go anywhere else.  Every single staff member is more than friendly, helpful, knowledgeable, understanding and honest. To name a few - Marvin, Monique, Hector and Henry in both the service and collision centers are the best there are.  Thank you for everything!

  Magdalena 1/22/2015

The best bodyshop and service - I was unfortunately rear-ended and thought I was going to have to give up my "baby" 2005 Mustang. Not only did they work with me and the insurance of the guy who rammed into me to get a complete picture of the work that had to be done, but when I got it back it looked NEW! A 9 year old car! 
Jocelyn and her team at the bodyshop were excellent in explaining things to me, and sent it over to service to get the brakes and engine fully checked out before returning the car to me. Really above and beyond. I can see why Farmer's recommends them for repairs.
Bought the car from them, serviced it there for years, and now its like new thanks to this family-owned dealership. :)

  Mike 1/10/2015

My fiancee bought her focus from here a few weeks ago. I was very impressed with the service and how helpful the staff was.
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